Pine Knob Music Theatre

☎ 313-471-7000
33 Bob Seger Dr, Village of Clarkston, MI 48348

REGULAR HOURS
Monday – Friday: 11:00 am. - 5:30 p.m.
Saturday & Sunday: Open on event days only

EVENT DAY HOURS
11:00 a.m. - 60 minutes after event start time

Tickets for all Pine Knob Music Theatre events may also be purchased at the XFINITY Box Office at Little Caesars Arena.

XFINITY Box Office Hours

TICKET LIMIT POLICY

The maximum number of tickets that can be purchased for a show is restricted to the published ticket limit of that show. Most events have an 8 ticket limit. The ticket limit can be viewed on the individual event page through the Ticketmaster website. This applies for the entire duration a show is on-sale and includes all points of purchase. 313 Presents reserves the right to cancel ticket limits on specific shows or offers at any time that exceed the policy. There is a four event per transaction limit (or a maximum of 32 tickets). If you wish to purchase more than four events, we politely ask that you get back in line (if applicable).

Accessible Parking

• Parking for guests needing accessible parking is located outside the Ally East entrance to the venue, near light poles labeled 1A & 1B. The entrance just south of the marquee sign is our “South Drive” and is primarily for guests with disabilities and upgraded parking. We encourage guests with disabilities to enter Pine Knob Music Theatre via the Trinity Health VIP or Ally East Entrance, as there are no stairs required to access the pavilion or lawn from those entries.

Accessible Entry

• Before guests are permitted entry into Pine Knob Music Theatre, they must go through one of our three security screening processes. The three different types of screening that are utilized include magnetometers, hand wands, or pat downs. Should guests not be able to use any of these devices for health reasons, please ask a Crowd Manager for alternative options.

Wheelchair Escorts

• Guests who require a wheelchair escort can enter the Ally East or Trinity Health VIP accessible entries and speak to a Guest Relations colleague. They will escort you to your seat via wheelchair, or to any other location that you need assistance accessing (restroom, concession stand, etc.).

Ticket Pickup

• If your tickets are in Will Call, please visit the Box Office near the Ally East Entrance. This can be accessed on the outside or inside of the venue for any ticket situation. If you are at the Trinity Health VIP gate, you can speak to a Guest Relations colleague to retrieve your Will Call tickets for you and return them to you.

Accessible Seating

• If you have lawn tickets and would like to upgrade to pavilion accessible seating, you will need to speak with a Guest Relations Supervisor and they will be able to assist you by going to the box office and arranging for you to be seated in one of our accessible areas. Please note, availability may differ by event and may result in paying the difference for the pavilion seats (versus lawn seats).

• The accessible seating locations at Pine Knob Music Theatre are located in the rear of the pavilion. There are raised platforms located in the left and left center sections of the pavilion, which are priced as a pavilion ticket. One companion seat may be purchased along with the accessible seat. Additional companion seats may be purchased but are in the rows ahead of the accessible section, if available. Guests may also purchase tickets to sit behind the right or center sections. These tickets are priced at the lawn price. Please be aware that guests are not required to sit in their seats during the performance and guests who choose the accessible lawn seats may be obstructed by other guests who are standing. For assistance purchasing accessible seats or companion seats, please call the Box Office at 313-471-7929.

Assisted Listening Devices

• We offer Assisted Listening Devices to any guests that require them. They can be checked out at the Guest Service Offices at the Ally East & UWM West Plaza.

Interpreters

• If you are hearing impaired and want to visit Pine Knob Music Theatre, you may request the services of an interpreter by contacting Guest Experience at GuestExperience@olyent.com. We ask that you make this request at least four weeks prior to the show date for which the interpreter is needed

• BAGS, PURSES & CLUTCHES LARGER THAN 4" x 6" x 1.5" ARE PROHIBITED.
• SINGLE COMPARTMENT BAGS, WALLETS & CLUTCHES SMALLER THAN 4" x 6" x 1.5" WITH OR WITHOUT A HANDLE OR STRAP ARE PERMITTED.
• Exceptions to this policy include:
  • Bags, wallets and clutches needed due to medical necessity. Medical necessity include Diaper bags, Breast pumps, Oxygen, Insulin, Epi-pens and other medical devices.

To uphold health and safety protocols, minimize contact and ensure a more seamless entry process, our venues have adopted a no bag policy.

• BAGS, PURSES & CLUTCHES LARGER THAN 4" x 6" x 1.5" ARE PROHIBITED.
• SINGLE COMPARTMENT BAGS, WALLETS & CLUTCHES SMALLER THAN 4" x 6" x 1.5" WITH OR WITHOUT A HANDLE OR STRAP ARE PERMITTED.
• Exceptions to this policy include:
  • Bags, wallets and clutches needed due to medical necessity. Medical necessity include Diaper bags, Breast pumps, Oxygen, Insulin, Epi-pens and other medical devices.

Guests are permitted to bring in “beach style” chairs for most amphitheater shows. Camping chairs or chairs that are more than 12 inches from the ground to the bottom of the seat (when unfolded) are not permitted into the venue. Due to our no bag policy, any bags that chairs come in are not permitted. This is subject to change based on different tour or show requests.

Outside food & beverage is not permitted.

The doors for events at Pine Knob Music Theatre open 90 minutes before the scheduled show start. This is subject to change.

Smoking or the use of tobacco products is prohibited in the following areas: pavilion, restrooms, premium areas, locations where food and/or beverages are sold and all indoor areas.

Generally, professional cameras, tablets, audio recorders and video recorders are not permitted at Pine Knob Music Theatre; this policy, however, is altered to accommodate the preference of the artist or show. To inquire if professional cameras, tablets, audio or video recorders are permitted for a particular event, please contact us at 313-471-7000. For select performances, a strict no camera policy will be enforced and guests will be informed.

Set times for each show varies, and are subject to change.

During an event, found items are turned into the Guest Services Offices in the Ally East & UWM West Plazas. Guests may inquire about items at any point during the event. After an event, guests can click this link to submit a missing item form.

Yes, guests are allowed to tailgate/picnic before most events. Alcohol is not allowed in the parking lot due to local township ordinances.

Rideshare/Drop-Off is allowed in the UWM West Entrance Parking Lot parking lot. Vehicles must enter the South Drive and exit through Pine Knob Road.

To access the Rideshare/Pick-Up area, vehicles must enter the South Drive and enter their first left into the Rideshare Lot. Passengers will meet the rideshare near Pole Z.

All events at Pine Knob Music Theatre are “Rain or Shine” events. Only in extreme inclement weather are shows cancelled or postponed. We encourage you to check our social media channels and the 313Presents.com news section for updates.

Parking fees are included in the ticket price. Parking lots open at 4:00 p.m. (for most shows) or 2 1/2 hours prior to a matinee show.

15,040 Total (*6,189 pavilion, *8,851 lawn seats)

The Guest Relations office and information booth is located directly inside the Ally East & UWM West Plazas.

There are two giant live-action video walls located on both sides of the stage and Three 9’ X 12’ video screens mounted on top of the rear of the pavilion for lawn patrons.

Pine Knob Music Theatre is committed to creating a safe, comfortable and enjoyable experience for all guests. To provide these types of experiences, we have standards and expectations for all guests and visitors. The Guest Code of Conduct outlines those expectations and policies.

• Treat everyone with respect and dignity by displaying proper etiquette as outlined below. Guests should refrain from any action that disrupts other guests' enjoyment of the event
• Do not engage in any unruly behavior, including obscene gestures, derogatory, vulgar, biased or abusive language directed at guests, venue personnel, artists, or anyone else. This includes the use of such language, actions or gestures concerning a person’s race, ethnicity, color, gender, religion, creed, disability, age, sexual orientation, gender identity/expression or national origin; or to instigate, incite or encourage violence, a confrontation or threat of physical harm
• Refrain from wearing any clothing or displaying signage/products that contains obscene or indecent messages or signs. Pine Knob Music Theatre reserves the right to prohibit anything deemed inappropriate
• Do not fight, throw objects or attempt to enter or interfere with the performance area
• Consume alcoholic beverages responsibly and avoid intoxication, diminished capacity or impairment by alcohol or drugs. Guests must be at least 21 years of age to consume alcoholic beverages
• Sit only in your ticketed seat and show your ticket when asked by venue personnel
• Do not exit with the expectation to re-enter the venue after scanning of tickets
• Refrain from smoking in non-smoking areas
• Guests must comply with reasonable requests from venue personnel. Those who refuse may be subject to ejection without refund, revocation of season tickets and possible arrest and/or prosecution. Guests are encouraged to visit either Guest Services Office within the Ally East and UWM West plazas.

The health and safety of our guests, staff and performers is our first priority. Please visit our Health & Safety Protocol page for more information.

Little Caesars Arena, the Fox Theatre, Pine Knob Music Theatre, Meadow Brook Amphitheatre, Michigan Lottery Amphitheatre and Comerica Park have partnered with and gained certification with KultureCity, making all events hosted at the venues sensory inclusive. This initiative promotes an accommodating and positive experience for all guests and fans with sensory needs. Event staff are trained by leading medical professionals on how to recognize guests with sensory needs and how to best handle a sensory overload situation.

Sensory bags, equipped with noise canceling headphones, fidget tools, and verbal cue card are available to all guests who may feel overwhelmed by the environment. Strobe cancelling glasses and weighted lap pads are also available. Guests wishing to check out sensory items must sign a waiver and leave a driver’s license or credit card, which will be returned upon receipt of the sensory items in the same condition. Sensory items are available at the Guest Service Office near the Ally East plaza and are distributed on a first-come, first-served basis and are provided free of charge.