Pine Knob Music Theatre

☎ 313-471-7000
33 Bob Seger Dr, Village of Clarkston, MI 48348

REGULAR HOURS
Monday – Friday: 11:00 am. - 5:30 p.m.
Saturday & Sunday: Open on event days only

EVENT DAY HOURS
11:00 a.m. - 60 minutes after event start time

Tickets for all Pine Knob Music Theatre events may also be purchased at the XFINITY Box Office at Little Caesars Arena.

XFINITY Box Office Hours

TICKET LIMIT POLICY

The maximum number of tickets that can be purchased for a show is restricted to the published ticket limit of that show. Most events have an 8 ticket limit. The ticket limit can be viewed on the individual event page through the Ticketmaster website. This applies for the entire duration a show is on-sale and includes all points of purchase. 313 Presents reserves the right to cancel ticket limits on specific shows or offers at any time that exceed the policy. There is a four event per transaction limit (or a maximum of 32 tickets). If you wish to purchase more than four events, we politely ask that you get back in line (if applicable).

Accessible Parking

• Parking for guests needing accessible parking is located outside the Ally East entrance to the facility, near light poles labeled 1A & 1B. The entrance just south of the marquee sign is our “South Drive” and is primarily for guests with disabilities and upgraded parking. We encourage guests with disabilities to enter Pine Knob Music Theatre via the Trinity Health VIP or Ally East Entrance, as there are no stairs required to access the pavilion or lawn from those entries.

Accessible Entry

• In order to enter the facility, guests will go through at least one security checkpoint. We use Magnetometers to screen all of our guests unless you request or require a hand wand, in which case we will have a Crowd Manager of the same gender use a metal detecting hand wand you before you enter the venue. If you are unable to have a metal detecting hand wand used, a Crowd Manager of your gender will perform a pat down before you may enter the facility.

Wheelchair Escorts

• Guest who require a wheelchair escort can enter any one of our entrances and request that service by speaking with a Guest Relations colleague. They will escort you to your seat via wheelchair, or to any other location that you need assistance accessing (restroom, concession stand, etc.).

Ticket Pickup

• If your tickets are in Will Call, please visit the Box Office near the Ally East Gate. This can be accessed on the outside or inside of the venue for any ticket situation. If you are at the Trinity Health VIP gate, you can speak to a Guest Relations colleague to retrieve your Will Call tickets for you and return them to you.

Accessible Seating

• If you have lawn tickets and would like to upgrade to pavilion accessible seating, you will need to speak with a Guest Relations Supervisor and they will be able to assist you by going to the box office and arranging for you to be seated in one of our accessible areas. Please note this is based on if there are remaining unsold accessible lawn seats, and may result in paying the difference for the pavilion seats (versus lawn seats).
• The accessible seating locations for Pine Knob Music Theatre are located in the rear of the pavilion. There are raised platforms located in the left and left center sections of the pavilion, which are priced as a pavilion ticket. One companion seat may be purchased along with the accessible seat. Additional companion seats may be purchased but are in the rows ahead of the accessible section if available. Guests may also purchase tickets to sit behind the right or center sections. These tickets are priced at the lawn price. Please be aware that guests are not required to sit in their seats during the performance and guests who choose the accessible lawn seats may be obstructed by other guests standing. For assistance purchasing accessible seats or companion seats, please call the Box Office at (313)471-7929.

Assisted Listening Devices

• We offer Assisted Listening Devices to any guests that require them. They can be checked out at the Guest Service Offices at the Ally East & UWM West Plaza.

Interpreters

• If you are hearing impaired and want to visit Pine Knob Music Theatre, you may request the services of an interpreter by contacting Guest Experience at GuestExperience@olyent.com. We ask that you make this request at least two weeks prior to the show date for which the interpreter is needed.

To uphold health and safety protocols, minimize contact and ensure a more seamless entry process, our venues have adopted a no bag policy.

Exceptions to this policy include bags needed due to medical necessity including diaper bags, breast pumps and other medical devices. Medical bags must measure smaller than 14" x 14" x 6" and be screened at a designated entrance.

Single compartment wallets smaller than 4" x 6" x 1.5", with or without a handle or strap are permitted.

No video and sound recording devices, GoPros or tablets and No professional cameras (detachable lens)

Smoking is not permitted in the pavilion, inside restrooms, on the sponsor decks or where food & beverage is sold. 

During an event, found items are turned into the Guest Services Offices in the Ally East & UWM West Plazas. Guests may inquire about items at any point during the event. After an event, guests can click this link to submit a missing item.

Guests are permitted to bring in “beach style” chairs for most amphitheater shows. Camping chairs or chairs that are more than 12 inches from the ground to the bottom of the seat (when unfolded) are not permitted into the venue. This is subject to change based on different tour or show requests.

Outside food & beverage is not permitted.

Set times for each show varies, and are subject to change. Please reach out to our Guest Experience Team at GuestExperience@olyent.com or 313.471.7425 for the most up to date run of show.

Yes, guests are allowed to tailgate/picnic before events. Alcohol is not allowed in the parking lot due to local township ordinances.

Rideshares can enter South Drive to drop off and pick up guests. When picking up guests at the end of the night, rideshares will use the South Drive and enter the “Z-lot” where they will meet you.

All events at Pine Knob Music Theatre are “Rain or Shine” events. Only in extreme inclement weather are shows cancelled or postponed. We encourage you to check our social media channels and the 313Presents.com news section for updates.

Parking fees are included in the ticket price. Please check the venue Facebook page for official parking lot hours.

The doors for events at Pine Knob Music Theatre open 90 minutes before the scheduled show start. This is subject to change.

15,040 Total (*6,189 pavilion, *8,851 lawn seats)

The Guest Relations office and information booth is located directly inside the Ally East & UWM West Plazas.

There are two giant live-action video walls located on both sides of the stage and Three 9’ X 12’ video screens mounted on top of the rear of the pavilion for lawn patrons.

Pine Knob Music Theatre is committed to creating a safe, comfortable and enjoyable experience for all guests. To provide these types of experiences, we have standards and expectations for all guests and visitors. The Guest Code of Conduct outlines those expectations and policies.  

• Treat everyone with respect and dignity by displaying proper etiquette as outlined below. Guests should refrain from any action that disrupts other guests' enjoyment of the event 
• Do not engage in any unruly behavior, including obscene gestures, derogatory, vulgar, biased or abusive language directed at guests, venue personnel, artists, or anyone else. This includes the use of such language, actions or gestures concerning a person’s race, ethnicity, color, gender, religion, creed, disability, age, sexual orientation, gender identity/expression or national origin; or to instigate, incite or encourage violence, a confrontation or threat of physical harm
• Refrain from wearing any clothing or displaying signage/products that contains obscene or indecent messages or signs. Pine Knob Music Theatre reserves the right to prohibit anything deemed inappropriate
• Do not fight, throw objects or attempt to enter or interfere with the performance area
• Consume alcoholic beverages responsibly and avoid intoxication, diminished capacity or impairment by alcohol or drugs. Guests must be at least 21 years of age to consume alcoholic beverages 
• Sit only in your ticketed seat and show your ticket when asked by venue personnel
• Do not exit with the expectation to re-enter the venue after scanning of tickets
• Refrain from smoking in non-smoking areas

Guests must comply with reasonable requests from venue personnel. Those who refuse may be subject to ejection without refund, revocation of season tickets and possible arrest and/or prosecution. Guests are encouraged to visit either Guest Services Office within the East and UWM West plazas.

The health and safety of our guests, staff and performers is our first priority. You can review the full Guest Health & Safety Handbook prior to attending an event to learn about updated policies and protocols at our venues as well as the ticket terms, COVID-19 warning, and a list of frequently asked questions. Thank you for your support!

More Health and Safety Information

Little Caesars Arena, the Fox Theatre, Pine Knob Music Theatre, Meadow Brook Amphitheatre, Michigan Lottery Amphitheatre and Comerica Park have partnered with and gained certification with KultureCity, making all events hosted at the venues sensory inclusive. This initiative promotes an accommodating and positive experience for all guests with sensory needs.

Event staff are trained by leading medical professionals on how to recognize guests with sensory needs and how to best handle a sensory overload situation. Sensory bags, equipped with noise canceling headphones, fidget tools, verbal cue cards and weighted lap pads are available to all guests who may feel overwhelmed by the environment. Guests will also have access to sensory areas for those who may need a quieter and more secure environment. Sensory bags may be checked out at Guest Services at each venue the day or night of an event.