Pine Knob Music Theatre A-Z Guide

• 313 Presents is Detroit’s premier live entertainment company. Inspired by the soul of Detroit, 313 Presents promotes and produces concerts, theatrical productions, sporting events and family shows at six world-class venues across southeast Michigan including Little Caesars Arena, the historic Fox Theatre featuring Proud Partner Comerica Bank, Comerica Park, Pine Knob Music Theatre presented by Proud Partners United Wholesale Mortgage, Ally, and Trinity Health, Meadow Brook Amphitheatre and Michigan Lottery Amphitheatre. Headquartered in The District Detroit, 313 Presents is a joint venture between Ilitch Sports + Entertainment and Pistons Sports & Entertainment.

• For more information on accessible tickets, parking and more, please see the Accessibility Services section located at 313Presents.com/PineKnob

• The accessible restroom is within stage right concessions.
• Guests can also use the restroom inside First Aid.

• See Accessibility

• To access your 313 Presents ticket account for Pine Knob Music Theatre events, please visit 313Presents.com/MyAccount

• 33 Bob Seger Dr., Clarkston, MI 48346

• Guests 2 years of age and older are required to have a ticket. Guests under the age of 2 may sit in a ticketed guest’s lap provided they do not obstruct the view of other guests.
• Age restrictions to attend event may vary for events at Pine Knob Music Theatre.
• For more information, please call 313-471-7000.

• The Bishop International Airport is the closest major airport to Pine Knob Music Theatre and is recommended if you are flying in to visit us.

• To help ensure guest safety and enjoyment of events at Pine Knob Music Theatre, sitting or standing in the aisles, on the ramps or in the stairways is prohibited. We ask that guests keep aisles clear at all times and remain in front of their ticketed seat location.

• All alcohol purchases must be accompanied by a valid state-issued driver’s license or ID, passport or military ID. You must be 21 years of age to purchase or consume any alcohol. Service of alcoholic beverages is limited to two drinks per person, per purchase.
• Guests are not permitted to bring in any outside alcoholic beverages, nor are they permitted to leave the venue with alcohol purchased inside any 313 Presents venue.
• Drink limit and cut-off time will vary depending on the event.

• Items for sale often include:
  • Advil/Tylenol/Antacids
  • Blankets
  • Binoculars
  • Cell Phone Charging Battery
  • Disposable Lighter
  • Ear Plugs
  • Flashing Necklace
  • Flip Flops
  • Insect Repellent
  • Lawn chairs are available for rent on a first come, first served basis and may not be available for all shows.
  • Rain Poncho
  • Roses
  • Sun Screen
  • Umbrella
  • Waterproof Tarp
• Locations are inside the UWM West Entrance and near the Trinity Health VIP Entrance.

• Assisted listening devices are available free of charge for guests to use during an event.
• Please contact the Guest Experience team at GuestExperience@OlyEnt.com prior to arriving at one of our venues to request an assisted listening device to be setup.
• When arriving at the event, you may pick up the unit at the Guest Services Office.
• A driver’s license or state ID is required and will be held until the unit is returned.

• Pine Knob Music Theatre is a cashless venue and will not accept cash.
• There are three ATM locations inside the venue for your convenience:
  • Near the First Aid location inside the Ally East entrance
  • Near the main concession area inside the Ally East entrance on the upper concourse
  • Near both the stage left and stage right concession stands
• Please Note: We are a cashless venue. Conveniently convert your cash to a Visa card at a Reverse ATM kiosk. After you insert your cash into the kiosk, the dispensed card will hold the exact value as the cash you inserted. Your Visa card can be used to make purchases at the venue and at ANY LOCATION that accepts Visa. There is a fee associated.
• There is one Reverse ATM kiosk locations at Pine Knob:
  • Near the Guest Service office next to the Ally East entrance.

• Video and/or sound recording devices including tri-pods, mono-pods, GoPro, Google Glass, and eyeglass video recording devices are prohibited.
• This policy is subject to change based on select events. For questions on specific events, call 313-471-7000 .

• If you experience any issues with your vehicle, please contact an Event Colleague and they will be happy to assist you.

• There are changing tables in the men's and women's upper east restrooms, as well as the women's restrooms by the stage left, stage right and Ally east box office.

• Pine Knob Music Theatre does not distribute or issue backstage passes for any event.

• To uphold health and safety protocols, minimize contact and ensure a more seamless entry process, our venues have adopted a no bag policy.
• BAGS LARGER THAN 4” X 6” X 1.5” INCLUDING BAGS ASSOCIATED WITH LAPTOPS, TABLETS, CAMERAS AND BINOCULARS ARE PROHIBITED.
  Single compartment bags, wallets, clutches, fannie packs, and clear bags smaller than 4" x 6" x 1.5" with or without a handle or strap are permitted.
• Exceptions to this policy include: Bags required for dietary or medical necessity. Medical necessity includes Diaper bags, Oxygen, Insulin, Epi-pens and other medical devices. Medical or diaper bags must measure smaller than 16” x 16" x 8".

• Banners, signs, and flags larger than 11” x 17” are prohibited.
• Banners, signs, and flags that obstruct the sight lines of other guests, cover up existing signage, exhibit messages that are obscene, offensive, commercial or political in nature, create a disturbance or interfere with the enjoyment of other guests are prohibited.
• Banners, signs, and flags may not be paraded around the venue or affixed to any permanent structure, pole or stick
• For the full list of prohibited items & entry polices, please visit 313Presents.com/PKPolicies 

• Guests are permitted to bring binoculars into Pine Knob Music Theatre to enhance their overall experience.
• Binocular bags/cases are subject to the bag policy.

• Videoboard messaging is not available at concerts or events.
• A commemorative certificate can be obtained at the Guest Services Offices in the Ally East Entrance and UWM West Entrance.

• To book an event, please email Booking@313Presents.com.

• Guests are permitted to bring in bottled water in a single, clear factory sealed, crushable, disposable, plastic container that is 20 ounce or less. A single empty plastic water bottle is also permitted.
• Glass, aluminum, and metal containers or bottles are prohibited.

• The most up-to date Box Office hours for Pine Knob Music Theatre can be found at 313Presents.com/BoxOffice.
• There are three box office locations inside Pine Knob Music Theatre:  Ally East Box Office, UWM West Box Office and there is also a box office next to the Trinity Health VIP entrance for season ticket holders.
• Will Call is located at the Ally East Box Office.
• The Ally East Box Office also sells tickets to future events during normal hours and during events.
• Tickets for 313 Presents events may also be purchased at the following box office locations:
  Little Caesars Arena XFINITY Box Office
  Michigan Lottery Amphitheatre Box Office
  Meadow Brook Amphitheatre Box Office
• You may also purchase tickets by calling 313-471-7929 or via 313presents.com/events

• If your seat breaks at any point during an event, contact the nearest Event Colleague and they will address the situation immediately.

• Please visit 313Presents.com/PineKnobParking  for parking policies and directions.

• Cameras with detachable lenses longer than eight (8) inches, Video and/or sound recording devices including tri-pods, mono-pods, GoPro, Google Glass, and eyeglass video recording devices are all prohibited.

• Pine Knob is a cashless venue.
• Conveniently convert your cash to a Visa card at a Reverse ATM kiosk. After you insert your cash into the kiosk, the dispensed card will hold the exact value as the cash you inserted. Your Visa card can be used to make purchases at the venue and at ANY LOCATION that accepts Visa. There is a fee associated.
• There is one Reverse ATM kiosk at Pine Knob located at the Guest Service office next to the Ally East entrance.

• Make a memory at Pine Knob Music Theatre! Guests in attendance may receive personalized certificates for Anniversaries, Birthdays and First Concert.
• Certificates may be picked up for free at the Guest Services Offices (near the Ally East Entrance or UWM West Entrance).

• Pine Knob Music Theatre is committed to creating a safe, comfortable and enjoyable experience for all guests. To provide these types of experiences, we have standards and expectations for all guests and visitors. The Guest Code of Conduct outlines those expectations and policies.
  • Treat everyone with respect and dignity by displaying proper etiquette as outlined below. Guests should refrain from any action that disrupts other guests' enjoyment of the event.
  • Do not engage in any unruly behavior, including obscene gestures, derogatory, vulgar, biased or abusive language directed at guests, venue personnel, artists or anyone else. This includes the use of such language, actions or gestures concerning a person’s race, ethnicity, color, gender, religion, creed, disability, age, sexual orientation, gender identity/expression or national origin; or to instigate, incite or encourage violence, a confrontation or threat of physical harm.
  • Refrain from wearing any clothing or displaying signage/products that contains obscene or indecent messages or signs. Pine Knob Music Theatre reserves the right to prohibit anything deemed inappropriate.
  • Do not fight, throw objects or attempt to enter or interfere with the performance area.
  • Consume alcoholic beverages responsibly and avoid intoxication, diminished capacity or impairment by alcohol or drugs. Guests must be at least 21 years of age to consume alcoholic beverages.
  • Sit only in your ticketed seat and show your ticket when asked by venue personnel.
  • Do not exit with the expectation to re-enter the venue after scanning of tickets.
  • Refrain from smoking in non-smoking areas.
• Guests must comply with reasonable requests from venue personnel. Those who refuse may be subject to ejection without refund, revocation of season tickets and possible arrest and/or prosecution. Guests are encouraged to visit either Guest Services Offices near the Ally East Entrance or UWM West Entrance.

• During an event if comments/compliments/concerns arise, contact an event colleague to resolve the matter.
• Guests may also provide feedback at 313presents.com/GetInTouch.

• For any 313 Presents donation requests, please visit 313presents.com/Donations

• ADDRESS: 33 Bob Seger Dr. Clarkston, MI 48348
• MAIN LINE:  313-471-7000
• ACCESSIBLE SEATING:  313-471-7929
• GUEST EXPERIENCE: 313presents.com/GetInTouch 
• LOST & FOUND: 313Presents.com/LostandFound 

• Hard sided or soft sided coolers are prohibited (except for religious, dietary or for medical necessity).

• MasterCard, Visa, Discover and American Express are accepted throughout Pine Knob Music Theatre.

• Diaper bags smaller than 16" x 16" x 8" are permitted into Pine Knob Music Theatre. Upon venue entry, all bags will be inspected.
• To ensure guest safety, we reserve the right to refuse admittance of any item deemed hazardous or suspicious. Guests will be asked to return all restricted items back to their vehicle.

• Please visit the Guest Services Offices within the East and West plazas for more information and assistance. This information is also available at any concession stand.
• For information prior to an event, please email sbacevicius@Levyrestaurants.com.

• 313 Presents takes great pride in community involvement and makes every effort to accommodate as many ticket donation requests as possible for local non-profit organizations.
• Please review the guidelines and procedures for requesting ticket donations at 313Presents.com/Donations

• Doors open 90 minutes prior to the scheduled event time. Door and parking times are subject to change.
• Updated information can be found via the venue social media accounts.

 @PineKnobMusic, @PineKnobMusicTheatre,  @PineKnobMusic

• Drinking fountains are available near the The Fed restrooms and First Aid.

• Drones and/or Unmanned Aircraft flown inside or outside of the venue, including the surrounding parking areas are prohibited.

• If you would like to join our team, employment opportunities are listed at CareersatIlitchCompanies.com.

• There is no standard end time for concerts.

• There are four entrances to the venue
  • The Ally East
  • UWM West
  • The Fed
  • Trinity Health VIP entrance
• Accessible entrances include the Ally East and Trinity Health VIP entrances.
  *Please see Express Lane for information on expedited entry.

• All guests will be subject to screening upon entry, which includes a walk-through metal detector, handheld wand (if applicable) pat down (if necessary) and bag search (medical and diaper bags only). See bag policy.

• If there is an emergency situation that might cause an event delay or a venue evacuation, please listen for announcements on the PA system.
• Guests with special needs should contact the nearest Event Colleague for assistance.
• Guests at Pine Knob Music Theatre are encouraged to take the following steps:
  • Be aware of your location at Pine Knob Music Theatre at all times.
  • Identify the two exits closest to your seats.
  • Listen and watch for instructions from the PA system or Event Staff colleagues.
  • Guests can tune into AM 1640 and the venue social channels for updates and announcements.
• In an emergency, 313 Presents asks that all fans remain calm, cooperate with Event Colleagues and be mindful of all guests in their area.

• To ensure all guests receive the full value of their ticket investment, only those with a ticket for a particular seat can occupy that seat. Our Event Colleagues will be checking tickets to safeguard each guest's investment as a ticketed seat holder.

• A Pine Knob Express Lane Pass allows you to skip the general entrance lines, allowing for faster entry into the venue.
• The Pine Knob Express Lane passes are available for select shows, simply add them to your cart before you checkout on Ticketmaster.
• Passes are also available at the Ally Financial East Box Office. Enter at the Ally East Gate near the Ally East Box Office.
• Please note: the Pine Knob Express Lane Pass is NOT a concert ticket, DOES NOT ADMIT guests into the concert and DOES NOT PROVIDE early entry or any other amenities. Normal security protocols apply.

• The accessible restroom is within stage right concessions. Guests can also use the restroom inside First Aid.

• 313 Presents is unable to accept artist fan mail.

• See Comments, Compliments, Concerns

• The First Aid location at Pine Knob Music Theatre is just inside the Ally East Entrance near the Box Office. It is only accessible from inside the venue.
• During events, First Aid is staffed with medical personnel from the time doors open until the event is clear.
• An advance medical unit will be staffed at each event and will be at the stage right stairs when not attending to an incident.

• See Dietary Requirements and Restrictions

• Local charities and not-for-profit groups interested in operating concessions locations in exchange for a percentage of sales can email sbacevicius@Levyrestaurants.com for more information.

• For some events, the venue is general admission seating on a first-come, first-served basis. For most events, the lawn and pit are general admission.

• See Dietary Requirements and Restrictions

• Whether you are planning a social outing with family and friends, entertaining corporate clients, hosting a fundraising event or rewarding valued employees, we are dedicated to ensuring your group outing is memorable. We love our venues and are proud of the small role we play in making your experience a great one.
• Visit 313Presents.com/Groups for more information and available events.

• Committed to creating memorable sports and entertainment experiences, Guest Connect is designed to engage colleagues in all departments and levels to deliver exceptional service in the form of responsiveness, helpfulness, sincere interest, assurance and empathy.
• The program is founded on the “Five Points of Common Sense for Memorable Events” to include:
  • Great First Impression
  • Understand & Empathize
  • Exceed Expectations
  • See It Through
  • Thank Them
• For more information on the Guest Connect program, visit 313Presents.com/GuestConnect.

• There are two Guest Services Offices within the Ally East and UWM West entrances.
• These locations are staffed with Guest Relations colleagues for the duration of the event.

• During an event, guests requiring assistance should contact the nearest crowd manager, uniformed police officer, Event Colleague or a representative at one of the Guest Services Offices in the East and West plazas.
• During non-event times, please call 313-471-7000.

• United States residents must present a valid state-issued driver’s license, state ID card, passport, Mexican consulate ID or military ID, vertical ID (must not be expired), which indicates the patron to be at least 21 years of age (expired licenses, damaged licenses and driver’s licenses which do not have photos will not be accepted) to purchase alcohol.
• International visitors must present a valid passport that shows the guest to be at least 21 years of age (expired/ damaged passports or any other form of identification will not be accepted).
• Passports must be in English to be accepted.

• All events at Pine Knob Music Theatre are “Rain or Shine” events. Only in extreme inclement weather are shows cancelled or postponed. We encourage you to check social media channels and tune in to AM1260 when onsite for up-to-date information.
• We encourage you to check social media channels for up-to-date information
   

 @PineKnobMusic

 @PineKnobMusicTheatre
 @PineKnobMusic

• Laptops, Tablets and iPads (without a sleeve or cover) are permitted

• Laser pointers and/or any device that could create an optical illusion or interfere with the ability of the eye to perceive depth or distance, such as pin wheels ae prohibited.
• Please visit 313Presents.com/PKPolicies for the full list of prohibited items.

• Please be advised that lasers, mist and strobe lights, or any combination of those, may be used during any given event.

• Little Caesars pizza is served to the left of the stage.

• There are no public lockers at Pine Knob Music Theatre.

• Found items are turned into the Guest Services Office near the main gate. Guests may inquire about items at any point during the event.
• After an event, guests may submit an inquiry at 313Presents.com/LostandFound.

• If you become separated from your child or family member during an event, please seek the nearest Event Colleague.
• When bringing children to an event, it is always helpful to make sure the children have their contact information, ticket and seat location with them at all times.
• 313 Presents suggests that a parent/guardian obtain a Kids ID wristband available at Guest Services Offices within the Ally East Entrance and UWM West Entrance.

• All media credential requests for events should be directed to the 313 Presents publicity department at PR@313Presents.com.
• All requests received by 313 Presents will be forwarded to the tour publicist/band management and are subject to show policies.

• All events at Pine Knob Music Theatre use mobile ticketing as the primary method of entry. The Ticketmaster technology allows for convenient online transfer and re-sale of tickets and provides a user-friendly platform for the online management of tickets. Mobile ticketing allows fans to use their smartphone or mobile device as an event ticket, providing access to the venue through a barcode or near proximity technology. Ticket scanning provides quick validation and controls fraudulent, duplicate or invalid tickets from entering Pine Knob Music Theatre.
• Download the official Ticketmaster App for Apple iOS or Android to manage your tickets purchased thru Ticketmaster.com.
• Guests that acquired tickets through one of our venue box offices can visit 313Presents.com/MyAccount to log into your 313 Presents ticket management account.
• Before leaving home, we encourage guests to add their tickets to their Apple Wallet or Google Pay for an efficient entry process.

• For more information about involvement in non-profit concession stands, please email sbacevicius@Levyrestaurants.com.

• Our First Aid location at the East Plaza near the Guest Services Office can be used for nursing mothers.
• Breast pumps are permitted inside the venue and are subject to inspection.
• If you have any questions about related items, please call 313-471-7000.

• Outside food and beverage of any kind (except for religious, dietary or for medical necessity) is prohibited.
• Guests are permitted to bring in bottled water in a single, clear factory sealed, crushable, disposable, plastic container that is 20 ounce or less. A single empty plastic water bottle is also permitted.
• Glass, aluminum, and metal containers or bottles are prohibited.

• Rv's are not allowed to open slide outs, no tow behind trailers.
• For more information please vist 313presents.com/PineKnobParking.

• There is no charge to drop off or pick up a guest for a show. Many people utilize our Parent’s Park as a meeting place.
• Parents and other non-ticket holders may wait for guest in Parent’s Park during the show. Parent’s Park is located between the Ally East Entrance and UWM West Entrance gates to the venue near light pole 2B.
• When picking-up after the event, drivers should be aware that all lanes at the North drive (where the marquee sign is located) and our Pine Knob Road gate will be for outbound traffic only. You cannot enter the venue at these locations. The only entrance is the South drive on Sashabaw Road just south of the main entrance. Parents should return prior to 1 hour before the end of the show.

• Please visit 313presents.com/PineKnobParking for more information.

• For more information on premium seating options, please visit 313Presents.com/Premium

• Gain access to exclusive presales, concert announcements, ticket offers, premium upgrades, sweepstakes and more for our premier concert and event locations by signing up at 313presents.com/Subscribe.

• For a full list of prohibited items at Pine Knob Music Theatre, please visit 313Presents.com/PKPolicies

• There are no public phones at Pine Knob Music Theatre.

• There is no re-entry into Pine Knob Music Theatre.

• There are no refunds for event tickets. All sales are final.

• There are restrooms throughout the venue near The Tree House by Lume, the Ally East Village, the Fed, Aisle 1 and Aisle 6.
• If you cannot find a restroom, please ask the nearest Event Colleague and they will direct you.
• Please see Accessible Restrooms for information on their exact locations.

• Please visit 313presents.com/PineKnobParking for more information.

• For 313 Presents schedule of events, please visit 313Presents.com/Events.

• 15,040 Total (*6,189 pavilion, *8,851 lawn seats)

• All guests are required to have a ticket for their ticketed area. Guests may be asked to show their tickets for entry into the ticket holder’s specific section.
• Failure to produce a valid ticket may result in removal from the venue.

• “If You See Something, Say Something™” is a national campaign that raises public awareness of the indicators of terrorism and terrorism-related crime, as well as the importance of reporting suspicious activity.
• If you see something suspicious, please report it to an Event Colleague.

• Little Caesars Arena, the Fox Theatre, Pine Knob Music Theatre, Meadow Brook Amphitheatre, Michigan Lottery Amphitheatre and Comerica Park have partnered with and gained certification with KultureCity, making all events hosted at the venues sensory inclusive. This initiative promotes an accommodating and positive experience for all guests and fans with sensory needs. Event colleagues are trained by leading medical professionals on how to recognize guests with sensory needs and how to best handle a sensory overload situation.
• Sensory bags, equipped with noise canceling headphones (dB rating is 27), fidget tools, and verbal cue card are available to all guests who may feel overwhelmed by the environment. Strobe cancelling glasses and weighted lap pads are also available. Guests wishing to check out sensory items must sign a waiver and leave a driver’s license or credit card, which will be returned upon receipt of the sensory items in the same condition. Sensory items are available at the nearest Guest Services Office and are distributed on a first-come, first-served basis and are provided free of charge.

• Service animals are welcome into Pine Knob Music Theatre.
• The Americans with Disabilities Act (ADA) 2010 Regulations define a service animal as “any dog [or miniature horse] that is individually trained to do work or perform tasks for the benefit of an individual with a disability, including a physical, sensory, psychiatric, intellectual, or other mental disability. Other species of animals, whether wild or domestic, trained or untrained, are not service animals for the purposes of this definition." C.F.R. § 35.104 and § 36.104 (2010).

• A sign language interpreter can be provided, however, a four-week notice is required before an event.
• To request a sign language interpreter, please fill out the request form at 
  313presents.com/InterpreterRequests 

• Smoking of any kind is prohibited, including the use of tobacco products and cigarettes, e-cigarettes, vaping, cigars, and marijuana.

• Follow us! 

 @PineKnobMusic
 @PineKnobMusicTheatre
 @PineKnobMusic

• No loitering, trespassing, soliciting/peddling, resale of tickets, merchandise or other items is permitted on Pine Knob Music Theatre property without Pine Knob Music Theatre approval.

• For information regarding venue rental, email Booking@313Presents.com.

• Create impactful marketing strategies and activations that connect brands with the world's most popular performers at the Little Caesars Arena, Fox Theatre, Comerica Park, Pine Knob Music Theatre, Meadow Brook Amphitheatre and Michigan Lottery Amphitheatre. Get more information at 313presents.com/CorporatePartnerships.

• Strollers are prohibited.
• Wearable baby carriers are permitted.

• Guests are allowed to tailgate/picnic before most events.
• Alcohol is not allowed in the parking lot due to local township ordinances.
• Open flames and fireworks are not permitted.

• 313 Presents takes great pride in community involvement and makes every effort to accommodate as many ticket donation requests as possible for local non-profit organizations.
• Please review the guidelines and procedures for requesting ticket donations at 313Presents.com/Donations.

• To contact the Premium Sales and Service team, please call 313-471-7313.

• The Pine Knob Music Theatre Box Office is open seasonally. Please visit 313Presents.com/BoxOffice for the most up-to-date information and ticket limit policies. 
• Tickets for Pine Knob Music Theatre events may also be purchased through Ticketmaster.com or through any of our five Ilitch Sports + Entertainment venues.
• These sources are the only authorized ticket-selling agents of Pine Knob Music Theatre. Please be advised that we cannot guarantee the authenticity of tickets obtained through any other source. Guests must always have their tickets on their person when attending an event. 

• Ticketmaster convenience fees vary by event but are waived if you purchase tickets in person at any of our five Ilitch Sports + Entertainment venues:

Little Caesars Arena XFINITY Box Office

Fox Theatre Box Office

Pine Knob Music Theatre Box Office

Michigan Lottery Amphitheatre Box Office

Meadow Brook Amphitheatre Box Office

• Upgrades are not normally permitted, but in some cases are allowed by the promoter for a set price in an area of the pavilion.  
• Guests can inquire at the box office on the day of the show if upgrades will be available.

• At this time, Pine Knob Music Theatre does not offer vegan food options.

• See Dietary Requirements and Restrictions

• All events at Pine Knob Music Theatre are “Rain or Shine” events. Only in extreme inclement weather are shows cancelled or postponed.
• We encourage you to check social media channels for up-to-date information. 

 @PineKnobMusic
 @PineKnobMusicTheatre
 @PineKnobMusic

• Wheelchairs are available at each entrance for transportation to and from the seating areas. Upon arena entry, please ask an event colleague for wheelchair assistance and they will be happy to help you.
• Wheelchairs are not available for individual use during events. Please be aware that wheelchairs are assigned on a first-come, first-served basis. Therefore, during periods of heavy volume, guests may be asked to wait until a wheelchair becomes available to transport them either to their seats or back to the doors.
• In the event of a medical emergency in which wheelchair service is required, please contact the nearest staff member.
• Guests are permitted to bring their own wheelchairs and other powered mobility devices into the venue. 

• Connect to our Complimentary Wi-Fi (Venue-Guest) at our entrances to access your event tickets.
• Guests are strongly encouraged to download tickets to your digital wallet prior to visiting the venue for access to the tickets throughout the venue.

• Will Call is at the Ally East Box Office.
• For the most up to date Box Office Information please visit 313Presents.com/BoxOffice.