Guest Connect
Linking Good Times & Great Service
313 Presents is committed to creating memorable sports and entertainment experiences. Guest Connect is designed to engage colleagues in all departments and levels to deliver exceptional service in the form of responsiveness, helpfulness, sincere interest, assurance and empathy.
We highly encourage guests to get in touch with us to recognize colleagues who have provided exceptional service.
The program is founded on the “Five Points of Common Sense for Memorable Events”:
- Great first impression
- Understand and empathize
- Exceed expectations
- See it through
- Thank them