Michigan Lottery Amphitheatre A-Z Guide

Please visit 313Presents.com/MLA for more information on accessible tickets, parking and more.

Accessible restrooms are on the main concourse, VIP concourse and within the VIP club.

Please See Accessibility.

To access your ticket account for Michigan Lottery Amphitheatre, please visit 313Presents.com/MyAccount. 

14900 Metro Parkway, Sterling Heights, MI 48312

• Guests 2 years of age and older are required to have a ticket. Guests under the age of 2 may sit in a ticketed guest’s lap provided they do not obstruct the view of other guests.
• Age restrictions to attend an event may vary for events at Michigan Lottery Amphitheatre.
• For more information, please call 313-471-7000.

The Detroit Metropolitan Airport is the closest major airport to Michigan Lottery Amphitheatre and is recommended if you are flying in to visit us.

To help ensure guest safety and enjoyment of events at Michigan Lottery Amphitheatre, sitting or standing in the aisles, on the ramps or in the stairways is prohibited. We ask that guests refrain from leaning against rails throughout the venue. Guests will be asked to return to their assigned ticketed seat.

• All alcohol purchases must be accompanied by a valid state-issued driver’s license or ID, passport or military ID.
• You must be 21 years of age to purchase or consume any alcohol. Service of alcoholic beverages is limited to two drinks per person, per purchase.
• Guests are not permitted to bring in any outside alcoholic beverages, nor are they permitted to leave the venue with alcohol purchased inside any 313 Presents venue.
• Drink limit and cut-off time will vary depending on the event.

Items for sale are located on the main walkway between the main gate and the pavilion and often include:

• Blankets
• Binoculars
• Rain Poncho
• Waterproof Tarp
• Umbrella
• Insect Repellent
• Sun Screen
• Flashing Necklace
• Cell Phone Charging Battery
• Roses
• Disposable Lighter
• Flip Flops
• Advil/Tylenol/Antacids
• Ear Plugs

We offer Assisted Listening Devices to any guests that require them. They can be checked out at the Guest Service Kiosk located near the Main Entrance.

• Michigan Lottery Amphitheatre is a cashless venue.  All points of purchase must be made via credit or debit card only and cash can not be accepted
• Although, in the event you may need cash for other purposes, there is an ATM located inside the MotorCity Casino Hotel VIP Club, as well as on the main concourse.

Audio/video recording devices are prohibited for all Michigan Lottery Amphitheatre events. For questions on specific events, call 313-471-7000.

If you experience any issues with your vehicle, please contact an Event Colleague and they will be happy to assist you.

There are changing tables in the men's and women's VIP Restrooms, as well as the men's and women's restrooms within the VIP Concourse.

Michigan Lottery Amphitheatre does not distribute or issue backstage passes for any event.

To uphold health and safety protocols, minimize contact and ensure a more seamless entry process, our venues have adopted a no bag policy.

• BAGS, PURSES & CLUTCHES LARGER THAN 4" x 6" x 1.5" ARE PROHIBITED.
• SINGLE COMPARTMENT BAGS, WALLETS & CLUTCHES SMALLER THAN 4" x 6" x 1.5" WITH OR WITHOUT A HANDLE OR STRAP ARE PERMITTED.
• Exceptions to this policy include:
  • Bags, wallets and clutches needed due to medical necessity. Medical necessity include Diaper bags, Breast pumps, Oxygen, Insulin, Epi-pens and other medical devices.

Banners and signs are not allowed.

There are a variety of domestic, craft and international beers available at Michigan Lottery Amphitheatre. Please ask an Event Colleague for specifics regarding bar options. Some options are:

VIP Concessions

• Wine Bar
• Seltzer Portable at VIP
• MotorCity Casino Hotel VIP Club

Main Concessions Area:

• Beer Garden
• Beer Haus
• Jack Daniel's Port
• Corona Port

Main 1 Concessions:

• Standard Fare

Main 2 Concessions:

• Fresh Little Caesars Pizza

Main 3 Concessions:

• Detroit Grille House

Main 4 Concessions:

• Bar
• Hilltop Left
• Hilltop Right
• Vending

Guests are permitted to bring binoculars into Michigan Lottery Amphitheatre to enhance their overall experience.

Videoboard messaging is not available at concerts or events. A commemorative certificate can be obtained at the Guest Services Office by the main gate.

To book an event, please email Booking@313Presents.com.

Guests are not permitted to bring outside bottles or containers.

The most up-to date Box Office hours for Michigan Lottery Amphitheatre can be found at 313Presents.com/BoxOffice.

• There are two box office locations inside Michigan Lottery Amphitheatre, The East and West box offices.
• Will Call is at the East Box Office.
  • The East Box Office also sells tickets to future events during normal business hours.
• The West Box Office is open for events only for ticket purchases and upgrades.
• Tickets for 313 Presents events can also be purchased at the following locations.

Little Caesars Arena XFINITY Box Office Hours

Pine Knob Music Theatre Box Office Hours

Meadow Brook Amphitheatre Box Office Hours 

You may also purchase tickets by calling 313-471-7929 or via 313presents.com/events

If your seat breaks at any point during an event, contact the nearest Event Colleague and they will address the situation immediately.

• Rideshare/Drop-Off is located at front of the Freedom Hill Banquet Center. Drivers will enter though the main entrance, turning at the first left and can drop off passengers at the flag poles.
• The Rideshare/Pick-Up area is located at the parking lot adjacent to the main entrance, on the corner of Metro Parkway and Park Access Dr.

Video and sound recording devices, GoPros, tablets and professional cameras (detachable lens) are NOT allowed.

Michigan Lottery Ampthitheatre is a cashless venue.  All points of purchase must be made via credit or debit card only and cash can not be accepted.

Make a memory at Michigan Lottery Amphitheatre! Guests in attendance may receive personalized certificates for:

• Anniversaries
• Birthdays
• First Concert

Certificates may be picked up for free at the Guest Services Office by the main gate.

Michigan Lottery Amphitheatre is committed to creating a safe, comfortable and enjoyable experience for all guests. To provide these types of experiences, we have standards and expectations for all guests and visitors. The Guest Code of Conduct outlines those expectations and policies.

• Treat everyone with respect and dignity by displaying proper etiquette as outlined below. Guests should refrain from any action that disrupts other guests' enjoyment of the event.
• Do not engage in any unruly behavior, including obscene gestures, derogatory, vulgar, biased or abusive language directed at guests, venue personnel, artists or anyone else. This includes the use of such language, actions or gestures concerning a person’s race, ethnicity, color, gender, religion, creed, disability, age, sexual orientation, gender identity/expression or national origin; or to instigate, incite or encourage violence, a confrontation or threat of physical harm.
• Refrain from wearing any clothing or displaying signage/products that contains obscene or indecent messages or signs. Michigan Lottery Amphitheatre reserves the right to prohibit anything deemed inappropriate • Do not fight, throw objects or attempt to enter or interfere with the performance area.
• Consume alcoholic beverages responsibly and avoid intoxication, diminished capacity or impairment by alcohol or drugs. Guests must be at least 21 years of age to consume alcoholic beverages.
• Sit only in your ticketed seat and show your ticket when asked by venue personnel.
• Do not exit with the expectation to re-enter the venue after scanning of tickets.
• Refrain from smoking in non-smoking areas.

Guests must comply with reasonable requests from venue personnel. Those who refuse may be subject to ejection without refund, revocation of season tickets and possible arrest and/or prosecution. Guests are encouraged to visit either Guest Services Office inside the main entrance opposite of the box office.

For any 313 Presents donation requests, please visit 313presents.com/Donations.

Stage Right Concessions - Located on the right side of the pavilion, as you walk through the main entrance:

• Standard concessions
• Fresh Little Caesars Pizza 
• Detroit Grille House (burgers, chicken tenders, fresh cut fries)

VIP Stand: Located on the left side of the pavilion:

• Light snacks
• Winter's Sausage hot dogs

For the most up-to-date information, please visit 313Presents.com/MLA

Coolers are not permitted.

Please See Sponsorship Opportunities.

MasterCard, Visa, Discover and American Express are accepted throughout Michigan Lottery Amphitheatre.

• During an event if comments/compliments/concerns arise, contact an event colleague to resolve the matter.
• Guests may also provide feedback at 313presents.com/FeedBack.

• Diaper bags smaller than 14" x 14" x 6" are permitted into Michigan Lottery Amphitheatre. Upon venue entry, all bags will be inspected.
• To ensure guest safety, we reserve the right to refuse admittance of any item deemed hazardous or suspicious. Guests will be asked to return all restricted items back to their vehicle.

Gluten-free options include:

• Nachos - sold at Main Concessions 2 and the VIP Concessions
• French fries - sold at Main Concessions 3
• Schott's Sausages (without the bun - sold at Main Concessions 1
• All-beef Hot Dogs (not kosher) - sold at Main Concessions 2 and VIP Concessions

Please visit the Guest Services Office inside the main entrance opposite of the box office for more information and assistance. This information is also available at any concession stand. For information prior to an event, please email LRussell@LevyRestaurants.com

For any 313 Presents donation requests, please visit 313presents.com/Donations.

Doors open 90 minutes prior to the scheduled event time. Door and parking times are subject to change. Updated information can be found via the venue social media accounts.

 @MILotteryAmp
 @MILotteryAmp
 @MILotteryAmp

Drinking fountains are available near the main concourse restrooms and the VIP gate restrooms.

Drones are not permitted in or around Michigan Lottery Amphitheatre.

Please visit 313Presents.com/MLAPolicies for a full list of prohibitted items.

Please See Evacuation Procedure.

If you would like to join our team, employment opportunities are listed at IlitchCompanies.com/Careers.

There is no standard end time for concerts.

The Main and VIP entrances are the two entrances into the venue.

All guests will be subject to screening upon entry, which includes a walk-through metal detector, handheld wand (if applicable) and bag search (medical and diaper bags only. See bag policy). This policy is subject to change, based on select events.

If there is any type of emergency situation that might cause a delay of the event or an evacuation of the venue, please listen for announcements on the PA system. Guests with special needs should contact the nearest Event Colleague for assistance. Guests at Michigan Lottery Amphitheatre are encouraged to take the following steps:

• Be aware of your location at Michigan Lottery Amphitheatre at all times
• Identify the two exits closest to your seats
• Listen and watch for instructions from the PA system, or Event Colleagues

In the event of an emergency, 313 Presents ask that all fans act calmly, cooperate with Event Colleagues and are mindful of all guests in their area.

• To ensure all our guests receive the full value of their ticket investment, only those with a ticket for a particular seat can occupy that seat.
• Our Event Colleagues will be checking tickets to safeguard each guest's investment as a ticketed seat holder.

Please See Accessible Restrooms.

313 Presents is unable to accept artist fan mail.

During an event if comments/compliments/concerns arise, contact an event colleague to resolve the matter.

Guests may also provide feedback at 313Presents.com/about/contact-us/get-in-touch.

• The First Aid location at Michigan Lottery Amphitheatre is Stage right. It is only accessible from inside the main entrance behind the box office.
• During events, First Aid is staffed with an EMT from the time doors open until the event is clear.
• An advance medical unit will be staffed at every event and is located stage right.

Make a memory at Michigan Lottery Amphitheatre! Guests in attendance may receive personalized certificates for:

• Anniversaries
• Birthdays
• First Concert

Certificates may be picked up for free at the Guest Services Office by the main gate.

Please See Dietary Requirements and Restrictions.

Local charities and not-for-profit groups interested in operating concession locations in exchange for a percentage of sales can email Liz Russell at LRussell@LevyRestaurants.com for more information.

Please See Door Open Times.

For some events, the venue is general admission seating, first-come, first-served. For most events, the lawn and pit are general admission, first-come, first-served.

Please See Dietary Requirements and Restrictions.

• Whether you are planning a social outing with family and friends, entertaining corporate clients, hosting a fundraising event or rewarding valued employees, we are dedicated to ensuring that your group outing is memorable. We love our venues and are proud of the small role we play in making your experience a great one.
• Check out 313Presents.com/Groups for more information and available events.

• Committed to creating memorable sports and entertainment experiences, Guest Connect is designed to engage colleagues in all departments and levels to deliver exceptional service in the form of responsiveness, helpfulness, sincere interest, assurance and empathy.
• The program is founded on the “Five Points of Common Sense for Memorable Events” to include:
  • Great First Impression
  • Understand & Empathize
  • Exceed Expectations
  • See It Through
  • Thank Them

For more information on the Guest Connect program, visit 313Presents.com/GuestConnect.

Please reference the guest code of conduct at 313Presents.com/CodeofConduct for more information. 

The Guest Services Office is inside the Main Entrance opposite of the Box Office.

During an event, guests requiring assistance should contact the nearest crowd manager, uniformed police officer, Event Colleague or a representative at the Guest Services Office near the main gate.

During non-event times, please call 313-471-7000.

• United States residents must present a valid state-issued driver’s license, state ID card, passport, Mexican consulate ID or military ID, vertical ID (must not be expired), which indicates the patron to be at least 21 years of age (expired licenses, damaged licenses and driver’s licenses which do not have photos will not be accepted) to purchase alcohol.
• International visitors must present a valid passport that shows the guest to be at least 21 years of age (expired/ damaged passports or any other form of identification will not be accepted).
• Passports must be in English to be accepted.

All events at Michigan Lottery Amphitheatre are “Rain or Shine” events. Only in extreme inclement weather are shows cancelled or postponed. We encourage you to check social media channels and the news section on this website for updates.

• Laptops and tablets are not allowed in the venue.
• Please visit 313Presents.com/MLAPolicies for a full list of prohibited items.

• Laser pointers and other laser devices are not permitted in the venue.
• Please visit 313Presents.com/MLAPolicies for a full list of prohibited items.

Please be advised that lasers, mist and strobe lights, or any combination of those, may be used during any given event.

There are no public lockers at Michigan Lottery Amphitheatre.

Found items are turned into the Guest Services Office near the main gate. Guests may inquire about items at any point during the event. After an event, guests may submit an inquiry at 313Presents.com/LostandFound

• If you become separated from your child or family member during an event, please seek the nearest Event Colleague.
• When bringing children to an event, it is always helpful to make sure the children have their contact information, ticket and seat location with them at all times.
• 313 Presents suggests that a parent/guardian obtain a Kids ID wristband available at Guest Services Office inside the main entrance opposite of the box office.

Concert merchandise is available for sale the night of each event at multiple locations throughout the venue.

• All media credential requests for concerts should be directed to 313 Presents publicity department at PR@313Presents.com.
• All requests received by 313 Presents will be forwarded to the tour publicist/band management and are subject to show policies.

All events at Michigan Lottery Amphitheatre use mobile ticketing as the primary method of entry.

• The Ticketmaster technology allows for convenient online transfer and re-sale of tickets and provides a user-friendly platform for the online management of tickets.
• Mobile ticketing allows fans to use their smartphone or mobile device as an event ticket, providing access to the venue through a barcode or near proximity technology.
• Ticket scanning provides quick validation and controls fraudulent, duplicate or invalid tickets from entering Michigan Lottery Amphitheatre.
• For access to your mobile tickets, please visit 313Presents.com/MyAccount.
• Before leaving home, we encourage guests to add their tickets to their Apple Wallet or Google Pay for an efficient entry process.

• Our First Aid location to the left of the stage can be used for nursing mothers.
• Breast pumps are permitted inside the venue.
• If you have any questions about related items, please call 313-471-7000.

For more information about involvement in non-profit concession stands, please email LRussel@LevyRestaurants.com.

Please See Nursing Mothers.

Outside food and beverage is not permitted.

Please See Parking.

• Parking Fees are included in the ticket price
• Parking lots open at 4:00 p.m. (for most shows) or 2 1/2 hours prior to a matinee show..
• Accessible Parking is available at the South Lot, located next to the Freedom Banquet Center.

Please visit 313Presents.com/MLAParking for more information on parking policies, upgrades, directions, and more.

Please See Contact Information.

• MotorCity Casino Hotel VIP Club
  • The MotorCity Casino Hotel VIP Club opens at door time (which varies per show).
  • Dinner will be exclusive to Season TIcket Members with MotorCity Casino Hotel VIP Club on their ticket, for a duration of two hours.
  • The club becomes open to the public two hours after doors open.
    • To make a reservation, please visit 313Presents.com/MCCHclubreservations.
      • Reservations must be placed 48 business hours prior to the show.

Learn more about Season Memberships

• Pavillion Party Box
  • Reserve this private box in the lower pavilion just to the left of the stage.
  • There's only one box available per show.
  • The box includes
    • 12 tickets
    • 3 VIP parking passes
    • Access to the MotorCity Casino Hotel VIP Club
    • Dinner and drinks for the first two hours after doors open

Please visit 313Presents.com/Premium to inquire about reserving a party box for an upcoming event

Please visit 313Presents.com/Premium for premium seating options available at Michigan Lottery Amphitheatre.

Gain access to exclusive presales and ticket offers for our premier concert and event locations. Be the first to know about contests, special events, breaking news and more by signing up at 313Presents.com/SignUp.

Please visit 313Presents.com/MLAPolicies for a full list of prohibited items. 

There are no public phones at Michigan Lottery Amphitheatre.

Please See Inclement Weather Policy.

There is no re-entry into Michigan Lottery Amphitheatre.

There are no refunds for event tickets. All sales are final.

• There are restrooms throughout the venue near the Main Concessions and in the VIP Plaza. If you cannot find a restroom, please ask the nearest Event Colleague and they will direct you.
• Accessible restrooms are on the main concourse, VIP concourse and within the VIP club.

Please See Parking.

For 313 Presents schedule of events, please visit 313Presents.com/Events.

All guests are required to have a ticket for their ticketed area. Guests may be asked to show their tickets for entry into the ticket holder’s specific section.

When looking toward the stage, as you stand behind a section, seat 1 will be on the right side of the row and the seat numbers increase as you go left. Each row starts with a low number and ends with a high number. The majority of rows at Michigan Lottery Amphitheatre begin with an #01.

• “If You See Something, Say Something™” is a national campaign that raises public awareness of the indicators of terrorism and terrorism-related crime, as well as the importance of reporting suspicious activity.
• If you see something suspicious, please report it to an Event Colleague.

Little Caesars Arena, the Fox Theatre, Pine Knob Music Theatre, Meadow Brook Amphitheatre, Michigan Lottery Amphitheatre and Comerica Park have partnered with and gained certification with KultureCity, making all events hosted at the venues sensory inclusive. This initiative promotes an accommodating and positive experience for all guests and fans with sensory needs. Event colleagues are trained by leading medical professionals on how to recognize guests with sensory needs and how to best handle a sensory overload situation.

• Sensory bags, equipped with noise canceling headphones, fidget tools, and verbal cue card are available to all guests who may feel overwhelmed by the environment. Strobe cancelling glasses and weighted lap pads are also available.
• Guests wishing to check out sensory items must sign a waiver and leave a driver’s license or credit card, which will be returned upon receipt of the sensory items in the same condition.
• Sensory items are available at the nearest Guest Services Office and are distributed on a first-come, first-served basis and are provided free of charge.

• Service animals are welcome into Michigan Lottery Amphitheatre.
• The Americans with Disabilities Act (ADA) 2010 Regulations define a service animal as “any dog [or miniature horse] that is individually trained to do work or perform tasks for the benefit of an individual with a disability, including a physical, sensory, psychiatric, intellectual, or other mental disability. Other species of animals, whether wild or domestic, trained or untrained, are not service animals for the purposes of this definition." C.F.R. § 35.104 and § 36.104 (2010).

A sign language interpreter can be provided, however, a four-week notice is required before an event. To request a sign language interpreter, please fill out the form here.

Smoking or the use of tobacco products is prohibited in the pavilion, restrooms, premium areas, locations where food and/or beverages are sold and all indoor areas.

Follow us!

 @MILotteryAmp
 @MILotteryAmp
 @MILotteryAmp

No loitering, trespassing, soliciting/peddling, resale of tickets, merchandise or other items is permitted on Michigan Lottery Amphitheatre property without Michigan Lottery Amphitheatre approval.

For information regarding venue rental, visit Booking@313Presents.com.

For more information on accessible tickets, parking and more, see Accessibility Services 313presents.com/venue/michigan-lottery-amphitheatre.

Create impactful marketing strategies and activations that connect brands with the world's most popular performers at the Fox Theatre, Comerica Park, Little Caesars Arena, DTE Energy Music Theatre, Meadow Brook Amphitheatre and Michigan Lottery Amphitheatre. Get more information at 313Presents.com/CorporatePartnerships.

If available, the setup for each concert or event stage can be found on Ticketmaster.com.

Strollers and baby/infant carriers are not permitted in Michigan Lottery Amphitheatre.

• During an event if comments/compliments/concerns arise, contact an event colleague to resolve the matter.
• Guests may also provide feedback at 313presents.com/FeedBack.

• Guests are allowed to tailgate/picnic before most events. Alcohol is not allowed in the parking lot due to local township ordinances.
• Open flames and fireworks are not permitted.

Please visit 313presents.com/MLAPolicies for a full list of prohibited items. 

• 313 Presents takes great pride in community involvement and makes every effort to accommodate as many ticket donation requests as possible for local non-profit organizations.
• Please review the guidelines and procedures for requesting ticket donations at 313Presents.com/Donations.

Please See Box Office.

To contact the Premium Sales and Service team, please call 313-471-7313.

Tickets for Michigan Lottery Amphitheatre events may be purchased through Ticketmaster.com or through any of our five Ilitch Sports + Entertainment venues: 

Little Caesars Arena XFINITY Box Office

Fox Theatre Box Office

Pine Knob Music Theatre Box Office

Michigan Lottery Amphitheatre Box Office

Meadow Brook Amphitheatre Box Office

These sources are the only authorized ticket-selling agents of Michigan Lottery Amphitheatre. Please be advised that we cannot guarantee the authenticity of tickets obtained through any other source. Guests must always have their tickets on their person when attending an event. 

Please visit 313Presents.com/BoxOffice for the ticket limit policy and Ticketmaster FAQs.

Ticketmaster convenience fees vary by event but are waived if you purchase tickets in person any of our five Ilitch Sports + Entertainment venues:

Little Caesars Arena XFINITY Box Office

Fox Theatre Box Office

Pine Knob Music Theatre Box Office

Michigan Lottery Amphitheatre Box Office

Meadow Brook Amphitheatre Box Office

• Collapsible umbrellas are allowed in the venue. Golf umbrellas, umbrellas with pointed tips and oversized umbrellas are not permitted.
• For the comfort and clear viewing of all guests, it is requested that those using umbrellas be considerate of those around them.
• Guests will be asked to take their umbrella down if it is obstructing the view of other guests.

Please visit 313presents.com/MLAPolicies for a full list of prohibited items. 

Upgrade policies vary based on the event and the source of the original ticket held. Guests can inquire at the box office if their ticket is eligible for a upgrade when applicable.

At this time, Michigan Lottery Amphitheatre does not offer vegan food options.

Please See Dietary Requirements and Restrictions.

For information regarding venue rental, visit Booking@313Presents.com.

Please See Accessibility.

• Wheelchairs are available at each entrance for transportation to and from the seating areas.
• Guests are permitted to bring their own wheelchairs and other powered mobility devices to Michigan Lottery Amphitheatre.

• Upon arena entry, please ask an event colleague for wheelchair assistance and they will be happy to help you.
  • Guests who require a wheelchair escort can enter any one of our entrances and speak to a Guest Relations colleague. They will escort you to your seat via wheelchair, or to any other location that you need assistance accessing (restroom, concession stand, etc.).
• Please be aware that wheelchairs are assigned on a first-come, first-served basis. Therefore, during periods of heavy volume, guests may be asked to wait until a wheelchair becomes available to transport them either to their seats or back to the doors.
• In the event of a medical emergency in which wheelchair service is required, please contact the nearest event colleague.

Will Call is located at the East Box Office.