Box Office Information

Locations

Ticket Limit Policy

The maximum number of tickets that can be purchased for a show is restricted to the published ticket limit of that show. Most events have an 8 ticket limit. The ticket limit can be viewed on the individual event page through the Ticketmaster website. This applies for the entire duration a show is on-sale and includes all points of purchase. 313 Presents reserves the right to cancel ticket limits on specific shows or offers at any time that exceed the policy. There is a four event per transaction limit (or a maximum of 32 tickets). If you wish to purchase more than four events, we politely ask that you get back in line (if applicable).

Ticketmaster Sign-In FAQs

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How do I use Ticketmaster credentials to sign into Account Manager?

When you sign into an Account Manager site, use the same email address you have always used. The system will recognize your email and may prompt you to reset your password. Once you have successfully signed in, you will be able to use the same username and password for other Account Manager sites and Ticketmaster.com.

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How can I reset my password?

You can click “Forgot Password?” at sign-in to receive an email or a text message with a onetime code to reset your password.

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Can I still use my old credentials to sign into Account Manager?

Unfortunately, no. All sign-ins use Ticketmaster credentials. You will still use the same email, but your password may be changed.

Why are my Ticketmaster credentials being used to access my Account Manager account?

With a secure, unified credential system, you can sign into your Ticketmaster and Account Manager sites using a single sign-in (username/password). With this new sign-in, not only is your account more secure, you no longer have to remember several username/passwords and can access your tickets faster.

How can I change my account information?

Account information including your name, email address, phone number and password can be updated in the My Profile section of your Ticketmaster account. You can access My Profile from the profile section of Account Manager or by signing into ticketmaster.com.

Your mailing address can only be updated in the profile section of Account Manager.

You can also contact the Box Office to make updates to the way they communicate with you.

Why am I being asked to add a phone number when I sign in?

To ensure it is you, we are requiring each account have a phone number associated with it. This phone number can be updated via your Ticketmaster.com account profile.

How will this make accounts more secure?

This upgraded sign-in experience protects accounts against account takeovers by identifying suspicious sign-ins and locking the accounts before bad actors can use stolen credentials.

What if I don’t want a Ticketmaster account?

Account Manager fans will be required to use a Ticketmaster account to sign in. Ticketmaster is committed to building a modern, secure sign-in experience. Accounts created on Account Manager sites will not be marketed to by Ticketmaster unless you make a purchase directly on ticketmaster.com.

How do I know if I have a Ticketmaster account?

Enter your email address in the email field and the system will check to see if you have an existing Ticketmaster account. If you see a message that says “Email Not Found”, you will need to sign up with a new Ticketmaster account. Creating an account is simple and secure! Follow the steps here to create an account. New Sign-In Experience | ©2020 Ticketmaster. All Rights Reserved.

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My account is associated with an email address I can no longer access. How can I change my sign-in credentials?

Contact the Box Office and have them unlink your email from your Ticketmaster account. They will then change the email on your account to a new email of your choice. When you sign in again, you will use the new email address.

I have multiple accounts for different venues or teams. Do I need to have a Ticketmaster account for all of them?

Each individual email address that you use to sign into Account Manager will have a Ticketmaster account. If you use the same email address for all your accounts you will only have one account that can access each venue or team.

Can I manage all my tickets in one place?

No. Your Account Manager tickets and your Ticketmaster tickets are still in separate systems. Your credentials are the same, but the accounts are separate.

I want to transfer my tickets to a friend using Account Manager. What account will they need to use to accept the tickets?

Your recipient will need to sign into Account Manager with a Ticketmaster account to accept the tickets. If they do not have an account they will be prompted to create one.

How can I subscribe to team updates and information?

You can subscribe to team updates when you sign up, and you can manage your subscription options in your Account Manager Profile.

What if my account is a Business account?

Business accounts are included in the consolidation process. If the business account does not have a first or last name associated with it, the fan accessing the account will be required to enter one when they sign in.

Ticketmaster Event Information Help Desk

You can view regularly updated information about event status, refunds, and options here.

*Please note: Events at Sound Board at MotorCity Casino Hotel can only be purchased at that venue's box office or Ticketmaster.com. Additionally, Sound Board at MotorCity Casino Hotel is unable to sell tickets to other 313 Presents venues.

 

Little Ceasars Arena
Box Office Information

The XFINITY Box Office at Little Caesars Arena is located on Woodward Avenue, adjacent to the Chevrolet Entry Northeast.

☎ 313-471-7000
2645 Woodward Avenue Detroit, MI 48201

REGULAR HOURS
Monday – Friday: 11:00 am. - 5:30 p.m.
Saturday & Sunday: Open on event days only

EVENT DAY HOURS
11:00 a.m. - 60 minutes after event start time

BOX OFFICE PARKING
Free 20 minute parking for the XFINITY Box Office is available at the Temple West Garage located at 123 Temple Street. Guests are instructed to pull a ticket to enter the garage and park in assigned or any available parking space. Upon exit, insert the parking ticket and the gate arm will automatically raise. Please do note, once the 20 minute grace period has been exceeded, normal rates will apply. Parking will only be valid during XFINITY Box Office hours, excluding event times.

WILL CALL
Located within the Box Office.

Upcoming Events & Tickets

Fox Theatre
Box Office Information

☎ 313-471-7000
2211 Woodward Ave, Detroit, MI 48201

OPEN ON EVENT DAYS ONLY
11:00 a.m - 60 minutes after event start time

Tickets for all Fox Theatre events may also be purchased at the XFINITY Box Office at Little Caesars Arena.

LCA Box Office Hours

 

FOX THEATRE BOX OFFICE PARKING
Free 20 minute parking for the Fox Theatre box office is available in lots 1 & 2 in front of Comerica Park, located at 61 E. Elizabeth.

 Upcoming Events & Tickets

 

Comerica Park
Box Office Information

313-471-7000
2100 Woodward Avenue, Detroit, MI 48201

REGULAR HOURS
Monday – Friday: 11:00 a.m. - 6:00 p.m.
Closed on Saturdays & Sundays & Non-Game Holidays

GAME DAY HOURS
11:00 a.m. - End of Game
For 1:10 p.m. games: 10:00 a.m. - End of Game

Tickets for Detroit Tigers baseball games & concerts at Comerica Park are available at the Comerica Park Box Office, and online at tigers.com/tickets or by calling 313-471-7000. Online ticket links for Comerica Park concerts can also be found at 313Presents.com/ComericaPark.

Upcoming Events & Tickets

Pine Knob Music Theatre
Box Office Information

☎ 313-471-7000
33 Bob Seger Dr, Village of Clarkston, MI 48348

REGULAR HOURS
Monday – Friday: 11:00 am. - 5:30 p.m.
Saturday & Sunday: Open on event days only

EVENT DAY HOURS
11:00 a.m. - 60 minutes after event start time

Tickets for all Pine Knob Music Theatre events may also be purchased at the XFINITY Box Office at Little Caesars Arena.

LCA Box Office Hours

Upcoming Events & Tickets

Michigan Lottery Amphitheatre
Box Office Information

☎ 313-471-7000
14900 Metro Pkwy., Sterling Heights, MI 48312

REGULAR HOURS
Monday – Friday: 11:00 am. - 5:30 p.m.
Saturday & Sunday: Open on event days only

EVENT DAY HOURS
11:00 a.m. - 60 minutes after event start time

Tickets for all Michigan Lottery Amphitheatre events may also be purchased at the XFINITY Box Office at Little Caesars Arena.

LCA Box Office Hours

 

Upcoming Events & Tickets 

Meadow Brook Amphitheatre
Box Office Information

313-471-7000
3554 Walton Blvd Rochester, Hills, MI 48309

BOX OFFICE IS OPEN ON EVENT DAYS ONLY
11:00 a.m. - 60 minutes after event start time

Tickets for all Meadow Brook Amphitheatre events may also be purchased at the XFINITY Box Office at Little Caesars Arena.

LCA Box Office Hours

Upcoming Events & Tickets

Sound Board
Box Office Information

The Box Office is located on the 2nd floor near Sound Board® across from Sweet Ride.

☎ 313-309-4700
2901 Grand River Ave, Detroit MI 48201

REGULAR HOURS
Wednesday: 3:00 pm - 8:00 pm
Friday: 5:00 pm - 9:00 pm
Saturday: 3:00 pm - 8:00 pm
Sunday: 11:00 am - 4:00 pm

BOX OFFICE PARKING
Self-parking is free. We have 3,500+ convenient, well-lit spaces in our attached parking structure. Enter on Temple St.

Upcoming Events & Tickets