Can I bring my camera into the arena?
Cameras with detachable lenses under 80MM are allowed into Little Caesars Arena on gameday. Professional cameras, video recorders and flash photography are prohibited. Camera policies vary for events, concerts and other shows.
What is the smoking policy?
For the comfort and safety of our guests, Little Caesars Arena and its surrounding areas are non-smoking, including e-cigarettes, and re-entry to the arena after exiting is not allowed.
How do I contact Lost And Found?
During an event, found items are turned into the Guest Services Office outside PORTAL 10 on the street level concourse. Guests may inquire about items at any point during the event. After an event, guests may call the Little Caesars Arena Lost and Found Hotline at 313-471-7460.
Is my event sold at full capacity?
While the situation surrounding COVID-19 continues to evolve and we prepare to reopen, the health and safety of our guests, staff and artists is the top priority. Unless noted, your event is being sold at full capacity with anticipation that restrictions will be lifted by the time of the event. We continue to work closely with state and local health officials while following capacity guidelines and protocols set forth by the Centers for Disease Control and Prevention. We will monitor protocols and guidelines as they evolve and communicate updates or changes to ticket holders via email, 313Presents.com and our social channels.
Will the event be canceled due to inclement weather?
Little Caesars Arena rarely cancels or postpones events due to inclement weather. Please be advised that tickets for all events are sold on a non-refundable and non-exchangeable basis (this stipulation is clearly marked on each ticket). Should a decision be made to cancel or postpone an event, the information will be posted immediately through the venue's social media outlets.
What are door times
Doors for Detroit Red Wings and Detroit Pistons games open 90 minutes prior to game time. Doors for concerts and general events open 60 minutes prior to the scheduled event time. Door times are subject to change.
Can I bring in an umbrella?
Umbrellas are allowed, except pointed tip umbrellas into Little Caesars Arena.
What are the set times for my event?
Set times for each show varies, and are subject to change. Please reach out to our Guest Experience Team at [email protected] or 313.471.7425 for the most up to date run of show.
Where is the rideshare drop off?
For drop off, your rideshare can drop you off on the West Fisher Service Drive along Park Street. For pickup, from the arena head south down Woodward Ave. towards Montcalm St. Behind St. John's Church, you will find the rideshare lot. There will also be signs in place to help direct you.
For the comfort of nursing mothers, there is a Mothers Room on the Street Level Concourse outside PORTAL 20. This location includes a sink, microwave, refrigerator and private, curtained areas with electrical outlets. There is also a family restroom inside this area for your convenience. Breast pumps are permitted inside the arena. If you have any questions about related items, please call Guest Experience at 313.471.7425 or email [email protected]
To have a message displayed on the scoreboard during Detroit Red Wings games, visit DetroitRedWings.com/WishClub and submit the form to the Detroit Red Wings Wish Club. Messages must be submitted at least 24 hours prior to the preferred game date. Messages require a minimum donation of $75 to the Red Wings Wish Club. To have a message displayed on the scoreboard during Detroit Pistons games, visit Pistons.com/Community/Get-Involved. Birthday messages are displayed during halftime at Detroit Pistons home games only. A $75 minimum donation to the Detroit Pistons Foundation is required for a Birthday Message. Birthday Messages must be received at least 48 hours before the requested Pistons game date. Scoreboard messaging is not available at concerts or events."
Do you offer sensory-friendly options?
Little Caesars Arena, the Fox Theatre, DTE Energy Amphitheatre, Meadow Brook Amphitheatre, Michigan Lottery Amphitheatre and Comerica Park have partnered with and gained certification with KultureCity, making all events hosted at the venues sensory inclusive. This initiative promotes an accommodating and positive experience for all guests with sensory needs.
Event staff are trained by leading medical professionals on how to recognize guests with sensory needs and how to best handle a sensory overload situation. Sensory bags, equipped with noise canceling headphones, fidget tools, verbal cue cards and weighted lap pads are available to all guests who may feel overwhelmed by the environment. Guests will also have access to sensory areas for those who may need a quieter and more secure environment. Sensory bags may be checked out at Guest Services at each venue the day or night of an event.