Fox Theatre

Accessible Entry

• The Fox Theatre main entrance located on Woodward Ave. between West Montcalm St. and West Columbia St. is accessible.

• To ensure the highest level of safety and security, all guests are subject to a security screening upon entering the Fox Theatre.

• The Fox Theatre offers additional accessible entries at West Montcalm St. and West Columbia St. at select events. Guests must clear the screening procedures above.

Accessible Drop Off / Pick-Up Areas

• The designated Accessible Drop Off / Pick Up location is on Woodward Ave. at West Columbia St.
• Stopping directly in front of the theatre doors is prohibited as it blocks the Q-Line train tracks. Guests will be asked to pull forward if stopping in this area.
• Guests can request wheelchair assistance from our Guest Services team if needed.
  Venue & Parking Maps

Accessible Parking

• Accessible Parking is available in the Comerica Garage, as well as the surrounding Olympia-owned parking lots. These spots are available on a first-come, first-served basis, at the going event rate.

Accessible Seating

• Guests are encouraged to purchase accessible seats prior to the event. If you need assistance, please contact the box office at 313-471-7929.

Assisted Listening Devices

• The Fox Theatre offers amplified assistive listening devices for guests at no cost. Devices may be requested at the Guest Services Desk and are distributed on a first-come, first-served basis.

Dietary Restrictions

• Outside food and beverages are not permitted except for religious, dietary, or medical necessity.
• Guests may bring:
  • One factory-sealed clear plastic water bottle (20 oz. or less).
  • One empty, crushable plastic water bottle (20 oz. or less).
• Glass, aluminum, or metal bottles/containers are prohibited.

Electrical Outlets

• The Fox Theatre is a historic venue, and access to electrical outlets is limited throughout the venue. Guests who require access to an electrical outlet for a disability-related device or other accessibility need are encouraged to contact the nearest event colleague or go to Guest Services upon arrival. While outlet availability cannot be guaranteed in all locations, our team will work to identify available accommodations whenever possible.

Elevators/Escalators

• There are two publicly accessible elevators in the venue.
• If you have ever sat in the balcony at the Fox Theatre in Detroit, you may have had the opportunity to ride one of the original passenger elevators, installed back in 1928 before the theatre opened.
• The elevators are beautifully detailed with red-leather wall panels, ornate brass railings and buttons, and elephant-print carpet recreated from the original carpeting of the theatre during the restoration efforts of the 1980s.
• It may surprise you to learn these elevators were not originally part of the construction plans for the five-level theatre — the original plans called for escalators, but likely due to concerns about soundproofing, these magnificent elevators were built instead.
• They are still hand-operated today, just as they were on opening night.

Emergency Evacuation

• If there is any type of emergency situation that might cause a delay of the event or an evacuation of the venue, please direct your attention to the stage or an Event Colleague. Guests with special needs should contact the nearest Event Colleague for assistance.
• Guests at the Fox Theatre are encouraged to take the following steps:
  • Be aware of your location at the Fox Theatre at all times.
  • Identify the two exits closest to your seats.
  • Listen and watch for instructions from the stage or an Event Colleague.
• In the event of an emergency, the Fox Theatre asks that all guests remain calm, cooperate with Event Colleagues, and follow direction from the stage.

Entry & Carry-in Policy

• Bags larger than 4” x 6” x 1.5”, including bags associated with laptops, tablets, iPads, cameras, and binoculars, are prohibited.
• Single compartment bags, wallets, clutches, fanny packs, and clear bags smaller than 4” x 6” x 1.5” (with or without a handle or strap) are permitted.
• Diaper bags, parenting bags, and medical bags required for dietary or medical necessity smaller than 16” x 16” x 8” are permitted.
• For a full list of policies and prohibited/permitted items at the Fox Theatre, please visit 313presents.com/FoxPolicies.

First Aid

• If you are in need of first aid, please reach out to the nearest event colleague or go to Guest Services in the Grand Lobby.

Guest Services

• The Guest Services Desk is near the Woodward Ave. Entrance, in the Grand Lobby.

Public Transportation

• Detroit Department of Transportation (DDOT) — (313) 933-1300, or TDD-TTY route and scheduling information at (313) 834-3434. detroitmi.gov/ddot
• To check availability of public transportation options, please visit the sites below or call for information:
  • The Detroit People Mover — (313) 962-7245 | thepeoplemover.com
  • QLINE (streetcar service) | m-1rail.com
  • The Windsor Tunnel Bus — (519) 944-4111 | city.windsor.on.ca
  • Metro Cars (private car service) — (800) 456-1701 | metrocars.com
  • Checker Cab — (313) 961-8294

Restrooms/Family Restroom

• There are two accessible restrooms on the main level, house left, near the Columbia Street entrance.
• There is one accessible restroom in Gallery C seating.
• Please contact the nearest event colleague for directions.

Service Animal Policy

• Service animals are welcome at the Fox Theatre. The Americans with Disabilities Act (ADA) 2010 Regulations define a service animal as “any dog [or miniature horse] that is individually trained to do work or perform tasks for the benefit of an individual with a disability, including a physical, sensory, psychiatric, intellectual, or other mental disability. Other species of animals, whether wild or domestic, trained or untrained, are not service animals for the purposes of this definition.” C.F.R. § 35.104 and § 36.104 (2010).

Sensory Kits & KultureCity

• The Fox Theatre has partnered with KultureCity to make all events hosted at the venue sensory inclusive. This initiative promotes an accommodating and positive experience for all guests and fans with sensory needs. Event colleagues are trained by leading medical professionals on how to recognize guests with sensory needs and how to best handle a sensory overload situation.
• Sensory bags, equipped with noise canceling headphones, fidget tools, and a verbal cue card, are available to all guests who may feel overwhelmed by the environment. Strobe cancelling glasses and weighted lap pads are also available.
• Guests wishing to check out sensory items must sign a waiver and leave a driver’s license or credit card, which will be returned upon receipt of the sensory items in the same condition. Sensory items are available at the nearest Guest Service desk and are distributed on a first-come, first-served basis, free of charge.

Sign Language Interpreters

• Guests may submit a request for a sign language interpreter prior to an upcoming event.
• Please note a 3-week notice is required in order for an interpreter to be provided.

  Request an Interpreter

Ticket Information

• Tickets for Fox Theatre events may be purchased through Ticketmaster.com, at the Fox Theatre Box Office, or the Little Caesars Arena XFINITY Box Office. Please see the Box Office for the most up-to-date information. We cannot guarantee the authenticity of tickets obtained through any other source — guests must always have their tickets on their person when attending an event.
• If you have challenges with your seats or tickets on the day of the event, please see one of our Guest Services colleagues at the Guest Services desk located in the Grand Lobby.
• If you have tickets to an event and require an accessible location, please call 313-471-7929.

Wheelchairs

• Wheelchairs are available at each entrance for transportation to and from the seating areas. Upon entry, please ask any colleague for wheelchair assistance and they will be happy to help you.
• Wheelchairs are not available for individual use during events. During periods of heavy volume, guests may be asked to wait until a wheelchair becomes available to transport them either to their seats or back to the doors. In the event of a medical emergency in which wheelchair service is required, please contact the nearest colleague.
• Guests are permitted to bring their own wheelchairs and other powered mobility devices to the Fox Theatre.
• For guests who wish to transfer from their wheelchair into a venue seat, we will store their wheelchair at the top of the aisle and return it when desired.

Comments/Suggestions/Questions

• During an Event: If comments, compliments, or concerns arise during an event, contact your Usher to be connected with a Guest Experience Supervisor or Manager to resolve the matter.
• Non-Event Hours: Guest compliments, concerns, and comments can be submitted via 313presents.com/about/contact-us/get-in-touch.

• BAGS LARGER THAN 4” X 6” X 1.5” INCLUDING BAGS ASSOCIATED WITH LAPTOPS, TABLETS, iPADS, CAMERAS AND BINOCULARS ARE PROHIBITED.
• Single compartment bags, wallets, clutches, fanny packs, and clear bags smaller than 4" x 6" x 1.5" with or without a handle or strap are permitted.
• Diaper bags, parenting bags, medical bags required for dietary or medical necessity smaller than 16" x 16" x 8" are permitted. 

📍2211 Woodward Ave, Detroit, MI 48201

The Fox Theatre Box Office is located on Woodward Avenue, at the main entrance of the theatre. Look for the Fox Theatre marquee, the box office is right outside the doors. Tickets for all Fox Theatre events may also be purchased at the XFINITY Box Office at Little Caesars Arena.

⏰ REGULAR BOX OFFICE HOURS 
(Excluding holidays)
Open on Event Days ONLY
12:00 p.m - Event start time (60 minutes before event start time for morning events)

TICKET LIMIT POLICY
The maximum number of tickets that can be purchased for a show is restricted to the published ticket limit of that show. Most events have an 8 ticket limit. The ticket limit can be viewed on the individual event page through the Ticketmaster website. This applies for the entire duration a show is on-sale and includes all points of purchase. 313 Presents reserves the right to cancel ticket limits on specific shows or offers at any time that exceed the policy. There is a four event per transaction limit (or a maximum of 32 tickets). If you wish to purchase more than four events, we politely ask that you get back in line (if applicable).

The Fox Theatre is a smoke-free venue, smoking and vaping are prohibited. Guests that violate the smoking policy are subject to ejection from the venue.

• Smoking and the use of smokeless tobacco of any kind is prohibited, including the use of tobacco products and cigarettes, e-cigarettes, vaping, cigars, and marijuana is prohibited. 
• Marijuana and/or illegal narcotics including accessories or paraphernalia associated with marijuana and/or illegal narcotics use is prohibited. 

• BAGS LARGER THAN 4” X 6” X 1.5” INCLUDING BAGS ASSOCIATED WITH LAPTOPS, TABLETS, iPADS, CAMERAS AND BINOCULARS ARE PROHIBITED.
• Single compartment bags, wallets, clutches, fanny packs, and clear bags smaller than 4" x 6" x 1.5" with or without a handle or strap are permitted.
• Diaper bags, parenting bags, medical bags required for dietary or medical necessity smaller than 16" x 16" x 8" are permitted. 
• For a full list of policies & prohibited/permitted items at Little Caesars Arena, please visit: 313presents.com/FoxPolicies.

• Please refrain from utilizing cellular phones in the Auditorium.

• Select performances prohibit late seating; therefore, please allow adequate time to arrive at the theatre, undergo security screening and find your appropriate seats. It is recommended guests plan to be seated at least sixty (60) minutes prior to the scheduled show time. Once a performance has begun, guests may be seated in an alternate location – or not seated – until an appropriate interval in the performance. This policy will be implemented and adjusted as necessary to minimize disruption to select performances.

Cameras with detachable lenses smaller than (8) eight inches are permitted.

• Professional and/or commercial cameras with interchangeable or detachable lenses larger than (8) eight inches, or other audio-visual recording devices (e.g., GoPro, Google Glass, Spectacles, etc.) are prohibited. are prohibited.
• Camera policies vary for events, concerts and other shows.
• For a full list of policies & prohibited/permitted items at the Fox Theatre, please visit: 313presents.com/FoxPolicies.

Outside food and beverage of any kind is not permitted (except for religious, dietary or for medical necessity). 

• Guests are permitted to bring in a single bottle of water in a clear, factory-sealed plastic container that is 20 oz or less
  • A single, crushable, empty plastic water bottle that is 20 ounces or less is also permitted
  • Bottles or containers made of glass, aluminum, or metal are prohibitted
• For a full list of policies & prohibited/permitted items at the Fox Theatre, please visit: 313presents.com/FoxPolicies.

The Fox Theatre is a smoke-free venue, smoking and vaping are prohibited. Guests that violate the smoking policy are subject to ejection from the venue.

• Smoking and the use of smokeless tobacco of any kind is prohibited, including the use of tobacco products and cigarettes, e-cigarettes, vaping, cigars, and marijuana is prohibited. 
• Marijuana and/or illegal narcotics including accessories or paraphernalia associated with marijuana and/or illegal narcotics use is prohibited. 

Fox Theatre is committed to creating a safe, comfortable and enjoyable experience for all guests. To provide these types of experiences, we have standards and expectations for all guests and visitors. The Guest Code of Conduct outlines those expectations and policies. 

• Treat everyone with respect and dignity by displaying proper etiquette as outlined below. Guests should refrain from any action that disrupts other guests' enjoyment of the event 
• Do not engage in any unruly behavior, including obscene gestures, derogatory, vulgar, biased or abusive language directed at guests, venue personnel, artists, or anyone else. This includes the use of such language, actions or gestures concerning a person’s race, ethnicity, color, gender, religion, creed, disability, age, sexual orientation, gender identity/expression or national origin; or to instigate, incite or encourage violence, a confrontation or threat of physical harm
• Refrain from wearing any clothing or displaying signage/products that contains obscene or indecent messages or signs. Fox Theatre reserves the right to prohibit anything deemed inappropriate
• Do not fight, throw objects or attempt to enter or interfere with the performance area
• Consume alcoholic beverages responsibly and avoid intoxication, diminished capacity or impairment by alcohol or drugs. Guests must be at least 21 years of age to consume alcoholic beverages 
• Sit only in your ticketed seat and show your ticket when asked by venue personnel
• Do not exit with the expectation to re-enter the venue after scanning of tickets
• Refrain from smoking inside the venue. Fox Theatre is a non-smoking venue 

Guests must comply with reasonable requests from venue personnel. Those who refuse may be subject to ejection without refund, revocation of season tickets and possible arrest and/or prosecution. Guests are encouraged to visit the Guest Services Desk in the Grand Lobby.

For additional information about hosting a private event please contact the Private Event Sales Department at 313-471-7104 or email Special.Events@olyent.com.

To ensure the highest level of safety and security, all guests are subject to a security screening upon entering the Fox Theatre. Prohibited Items

The Fox Theatre is a cashless venue and ATMs are not available.

All found items are submitted to our Corporate Security Department following the event; please contact (313) 471-6490 to inquire or guests can click this link to submit a missing item form.

Little Caesars Arena, the Fox Theatre, Pine Knob Music Theatre, Meadow Brook Amphitheatre, Michigan Lottery Amphitheatre and Comerica Park have partnered with and gained certification with KultureCity, making all events hosted at the venues sensory inclusive. This initiative promotes an accommodating and positive experience for all guests and fans with sensory needs. Event staff are trained by leading medical professionals on how to recognize guests with sensory needs and how to best handle a sensory overload situation.

Sensory bags, equipped with noise canceling headphones, fidget tools, and verbal cue card are available to all guests who may feel overwhelmed by the environment. Strobe cancelling glasses and weighted lap pads are also available. Guests wishing to check out sensory items must sign a waiver and leave a driver’s license or credit card, which will be returned upon receipt of the sensory items in the same condition. Sensory items are available at the Guest Service Desk in the Grand Lobby and are distributed on a first-come, first-served basis and are provided free of charge.